Privacy Policy

Last Updated: January 20, 2026

24HR Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Call our phone number
• Schedule a service appointment
• Communicate with us via email or other means

This information may include:

• Name
• Phone number
• Email address
• Mailing address or service address
• Information about your pest control needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Device information

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This helps us improve our website and deliver relevant advertising.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and deliver pest control services
• Send you quotes, confirmations, and service-related communications
• Improve our website and services
• Analyze website usage and marketing effectiveness
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Service Partners: Licensed pest control providers in your area who can fulfill your service request
• Service Providers: Third parties who help us operate our website, process data, or provide services (e.g., call tracking, analytics)
• Legal Requirements: When required by law or to protect our rights

4. Call Tracking and Recording

We use call tracking technology to measure the effectiveness of our advertising and improve our services. Calls to our phone numbers may be:

• Tracked to identify the source of the call (e.g., which advertisement or webpage)
• Recorded for quality assurance and training purposes

By calling our phone number, you consent to having your call tracked and potentially recorded. A notification will be provided at the beginning of recorded calls.

5. Your Choices and Rights

Opt-Out Options

You may:

• Request that we delete your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your rights

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: